Cougar Annie's Garden Entrance

Purchase Policy

All transactions are in Canadian Dollars (CAD).

Boat Basin Foundation is a registered Canadian charity (#88805 5423 RR0001).

If you are not satisfied with your experience or donation to Boat Basin Foundation, please contact us immediately. Please see our Refund Policy below for more information.

Tax Receipt Policy

We will make every effort to mail your copy of the official tax receipt for the amount of your donation as soon as possible. However, please note that Canada Revenue Agency states "there is no requirement in the Income Tax Act for a registered charity to issue an official donation receipt or that it issue a receipt within a certain timeframe." If you believe you have not received a qualified tax receipt for your donation within six months of your donation, please contact us immediately.

For more information about registered charities in Canada, please visit http://www.cra-arc.gc.ca/chrts-gvng/chrts/prtng/rcpts/menu-eng.html

We mail out tax receipts through Canada Post. If you would like your tax receipt delivered in another manner, please indicate this at the time of your donation.

Refund Policy

If you are not satisfied with your experience at Boat Basin, please contact us immediately --we will make every effort to rectify the situation.

If your trip to Boat Basin is cancelled because the transportation provider is unable to operate due to inclement weather or mechanical failure, we will refund the full amount of your purchase. In the event of a refund, we encourage patrons to donate to the foundation in an attempt to recover administration costs.